technology — Significant news

For the period

• 19.11.2023

  

  Kiosks for self-check-in of passengers have been installed at Tbilisi Airport.

   

  The service applies to Qatar Airways and LOT flights.

  • Georgia
  • LOT Polish Airlines
  • Qatar Airways
  • Tbilisi
  • technology
  • The Shota Rustaveli Tbilisi Airport (TBS)

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• 19.11.2023

  

  Bandaranaike Airport (Sri Lanka) has introduced self-check-in and baggage drop-off services.

   

  The new self-service kiosks are designed to minimise passengers’ waiting time before boarding.

  • Bandaranaike Airport (CMB)
  • Colombo
  • Sri-Lanka
  • technology

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16.11.2023
• 16.11.2023

  

  Air India has introduced an artificial intelligence-powered virtual agent.

   

  The digital consultant helps answer travellers’ queries regarding flight status, baggage rules, check-in procedure, loyalty programmes and ticket refunds. It handles queries in four languages – Hindi, English, German and French.

  • Air India
  • India
  • technology

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10.11.2023
• 10.11.2023

  

  A system of self-check-in for Turkish Airlines flights has been launched at Istanbul airport.

   

  Passengers can scan their passports, get boarding tickets and check in their luggage themselves. There are no staff at the counters, only touch-screen panels.

  • hi-tech
  • Istanbul
  • Istanbul airport (IST)
  • technology
  • Turkey
  • Turkish Airlines

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